With more than 40% of US adults reporting symptoms of anxiety and depression in 2020, and providers reporting a 93% increase in patients seeking anxiety resources from patients, it is critical that people can easily find and book the mental health care they may need.

In the mental health space in 2021 alone, notable mental health organizations such as Choosing Therapy, Grow Therapy, Headway, and Thriveworks have all joined Zocdoc to reach new patients seeking care via its marketplace.Īt the same time, amid the COVID-19 pandemic, there has been a sharp and continued rise in demand for mental health care. This transformation moved Zocdoc from a subscription pricing model to a transaction model in which the company charges providers a fee per each new patient booking it facilitates - a change that lowered the barrier to entry for providers.Īs a result of this transition, Zocdoc has seen accelerating growth in new providers, from solo practitioners to large care organizations, have joined the marketplace, and the company has deepened its relationships with existing provider customers.

Zocdoc's provider growth across all specialties, including mental health, has primarily been driven by the company's successful transition to a new business model.

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